Have questions, feedback, or need support? We're here to help you on your learning journey. Reach out to our team and we'll get back to you as soon as possible.
Choose the best way to reach us based on your needs
Get help from our support team
support@runeai.tech
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Available 24/7
Typical response time
Within 24 hours
Common questions and answers to help you quickly
You can reset your password from the login page by clicking 'Forgot Password'. Enter your email address and we'll send you a secure link to create a new password. If you continue to have issues, contact our support team.
Currently, RuneAI is available as a responsive web application that works great on mobile devices. Native mobile apps for iOS and Android are planned for future releases and will include offline study capabilities.
Visit your subscription page from the profile menu, select your desired plan, and follow the upgrade process. You can also contact our support team for assistance with upgrades or custom enterprise plans.
You can cancel your subscription at any time from your account settings. Your access will continue until the end of your current billing period. We also offer a 7-day money-back guarantee for new subscriptions.
Our AI analyzes your learning patterns, strengths, and areas for improvement to create personalized study plans. It adapts in real-time based on your performance and provides explanations tailored to your learning style.
RuneAI covers a wide range of subjects including Mathematics, Physics, Chemistry, Biology, Computer Science, and more. We support curricula from major educational boards like CBSE, ICSE, IB, and various state boards.
Currently, RuneAI requires an internet connection to access AI features and sync your progress. However, we're working on offline capabilities for downloaded content in future updates.
We take data security very seriously. All data is encrypted in transit and at rest, we're GDPR compliant, and we never share your personal information with third parties without your explicit consent.
Yes! We offer various pricing options including student discounts with valid student IDs, family plans for multiple users, and need-based financial assistance programs. We also have special rates for educational institutions and bulk subscriptions.
RuneAI provides detailed analytics dashboards showing your learning progress, time spent studying, areas of improvement, and achievement milestones. You can access these insights from your dashboard at any time.