Privacy Policy

Your privacy is important to us. This policy explains how RuneAI collects, uses, and protects your information.

Last updated: January 31, 2025

1. Information We Collect

We collect information to provide better services to our users. The types of information we collect include:

Personal Information

  • Name and email address when you create an account
  • Profile information you choose to provide
  • Educational background and learning preferences
  • Communication preferences

Usage Information

  • Learning activities and progress data
  • Quiz scores and study patterns
  • Time spent on platform features
  • AI chat interactions and tutoring sessions

Technical Information

  • Device information and browser type
  • IP address and location data
  • Cookies and similar tracking technologies
  • Log files and usage analytics

2. How We Use Your Information

We use the information we collect to:

  • Provide and improve our AI-powered tutoring services
  • Personalize your learning experience and recommendations
  • Track your progress and provide performance analytics
  • Communicate with you about your account and our services
  • Ensure platform security and prevent fraud
  • Comply with legal obligations and resolve disputes
  • Develop new features and improve existing ones

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With your consent: When you explicitly agree to share information
  • Service providers: With trusted partners who assist in providing our services
  • Legal requirements: When required by law or to protect our rights
  • Business transfers: In case of merger, acquisition, or sale of assets
  • Safety and security: To protect the safety of our users and platform

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Employee training on data protection practices
  • Incident response procedures

5. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a portable format
  • Opt-out: Unsubscribe from marketing communications
  • Restriction: Request restriction of processing

To exercise these rights, please contact us at privacy@runeai.com.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser preferences.

For more detailed information about our use of cookies, please see our Cookie Policy.

7. Children's Privacy

RuneAI is designed for users aged 13 and above. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website and, where appropriate, by email.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please reach out to us through our contact page.